Privacy Policy

This Privacy Policy explains how moserost Academy("we," "us," or "our") handles information when you visit our website, contact us, or enroll in our educational courses.

1. Who we are

moserost Academy operates an online manga creation and illustration learning platform. Contact us at support@moserost.online or by mail at 1200 Studio Lane, Suite 400, Portland, OR 97205, United States.

2. Information we collect

Information you provide

• Name and email address when you contact us or create an account
• Message content submitted through forms
• Billing details processed by our payment provider when you enroll (we do not store full card numbers on our servers)
• Support correspondence

Information collected automatically

• Basic device and browser information
• Pages visited and approximate timestamps
• IP address used for security and abuse prevention
• Cookie identifiers described in our Cookie Policy

3. How we use information

• Provide course access and respond to support requests
• Send transactional messages related to enrollment and account security
• Improve site reliability, accessibility, and content clarity
• Meet legal, accounting, and fraud-prevention obligations

We do not sell personal information. We do not use your content to make unsupported marketing claims about your results.

4. Cookies and analytics

Essential cookies keep the site functional (for example, remembering cookie-notice acknowledgment). If we enable analytics tools, we will describe them in the Cookie Policy and, where required, request consent before non-essential cookies are set.

5. Sharing

We may share information with service providers who help us operate the website, process payments, host content, or deliver email—under contracts that limit their use of your data. We may also disclose information when required by law or to protect rights, safety, and security.

6. Retention

We keep personal information only as long as needed for the purposes above, including legal retention requirements for transactions and support records.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, and to object to or withdraw consent where processing is consent-based. Contact support@moserost.online to make a request. You may also lodge a complaint with your local data protection authority.

8. Security

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure, so we cannot promise absolute security.

9. Children

Our services are directed to adults and learners who can form a binding contract in their jurisdiction. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your region). Contact us if you believe we have done so.

10. Changes

We may update this policy to reflect operational or legal changes. The "Last updated" date at the top will change when we do. Continued use of the site after updates means you should review the revised policy.

11. Contact

Privacy questions: support@moserost.online